Some frequently asked questions share with you. Please see below 3 e-mails sent from our clients.

(1)Hello, My name is Leo, and I am developing a premium Yerba Mate cup brand. I chose your company because you already have experience in mate cups and high-quality drinkware. I would like to develop a new luxury product with the following specifications:

● Capacity: 250 ml

● Outer material: American Walnut wood

● Inner liner: Stainless Steel 316

● Feature: Decorative mosaic band (natural stones + brass)

● Style: Minimal, premium (Apple-level finish)

I already have a 3D concept design and product idea ready.

Could you please advise:

1. Can you develop this type of product?
2. Do you have experience combining wood with stainless steel?
3. What is the MOQ for such a custom product?
4. Can you provide a prototype sample?

Also, could we connect on WeChat for faster communication? Looking forward to your reply.

(2)Hello, My name is Paul, and I’m developing a U.S.-based wellness brand centered around Argentine-style yerba mate for health-conscious consumers. I’m currently sourcing high-quality stainless steel mate products and would like to request more information on the following items: • Stainless steel mate cup (304 food-grade, double-wall)

• Bombilla (premium stainless straw)

• Cleaning brush

• Optional travel lid

• Matching thermos (small, medium, and large sizes)

Please note: - I’d like the logo engraved on the bottom of the mate cup. - The premium straw must fit through the travel lid when it’s closed for drinking.

Could you please provide:

1. Unit pricing for each item (mate cup set and thermoses) with custom engraving at MOQs of 100, 300, and 500 units
2. Available thermos sizes (small, medium, large) and capacity details
3. Packaging options (gift box or pouch)
4. Estimated production lead time
5. Shipping options by air vs sea and approximate freight cost to the U.S.
6. Sample availability and sample pricing

We’re aiming for premium build quality and plan to review samples before placing the initial order. Thank you for your time and assistance — I look forward to your reply.

(3)Dear Ms. Shelley Pan,

My name is Bob, and I am the founder of an e-commerce business based in the Netherlands.

We are currently building a premium drinkware brand for the European market, initially focusing on Germany and the Netherlands. Our goal is to offer a complete collection of high-quality stainless steel tumblers in different sizes, colors, and designs.

We came across your company and are very interested in exploring a long-term partnership.

At this stage, we are looking for a fulfillment solution where customer orders can be shipped directly to our customers without us holding inventory.

Could you please let us know:

1. Do you offer direct-to-customer fulfillment or order-by-order shipping?
2. If not, do you work with any fulfillment or logistics partners that can provide this service?
3. Can individual customer orders be shipped directly to customers in Germany and the Netherlands?
4. Could you share your tumbler catalogue, including available models, sizes, colors, and specifications?
5. What are your product prices?
6. What are the shipping costs per order to Germany and the Netherlands?
7. What are the average delivery times?
8. Is a tracking number provided for every shipment?
9. If our business grows successfully, can we later transition to private label products with our own logo, packaging, and branding?

We are currently in the market testing phase, so we cannot guarantee a fixed monthly order volume yet. However, our goal is to build a long-term partnership with one reliable manufacturer and grow together over time. Thank you for your time and consideration. We look forward to hearing from you.

Above questions are frequently asked by new start-ups, these questions are also very classical.

As a 20+ years stainless steel bottle manufacturer, we already have rich experience in drinkware and will be your reliable partner to offer you high-quality stainless steel cups, tumblers and bottles. Here we answer all the questions one by one.

We support OEM and ODM project, MOQ usually is 3,000pcs each color. We support logo customization, color customization, and package customization. To use eggcrate carton, white box, gift box or display box, that depends on you. Bottle and tumbler surface you can choose solid color powder coating, water transfer printing such like wood printing, 3D full printing and spray painting. Logo you can choose laser etched Logo, silk screen printing Logo, 3D printing Logo, and heat transfer printing Logo.

Samples are available for your quality review. Inventory color cup with laser etched Logo, sample time is 1-3 days. Custom color cup with silk screen printing Logo or 3D printing Logo, sample time is 7-10 days. Express delivery time is around 5-10 days. Custom sample fee is around 50-100usd each sample order.

Production lead time is around 30-50 days for custom order. Goods is usually shipped by sea as it’s cheaper than shipped by air. We do DDP incoterm for our US clients for many years as it’s more easy and convenient for clients. Under DDP the shipping time is around 20-25 days after the vessel departs. Each shipment there is tracking number for tracing.   

In passed 5 years, our stainless steel mate cups and stainless steel tea canisters sell good. Both two products we obtained patents. We always have stock of these two products in our inventory.

Low MOQ, prompt delivery, and efficient communication help your business succeed.

Regarding bottle price, different order, different client, the price is different as each order requirement is different. Need our bottle E-catalog and mate cup set inventory list with price, please contact with Shelley at e-mail: shelley.pan@jiuruihousewares.com

Anyway, no matter customized bottle or not, each step we will send high quality photos and video for your confirmation. Choose us, choose your reliable partner